QUESTION:
I tried to send money to my friend's BDO account using Send Money to any BDO Account on my BDO mobile app, but it was not sent. I got this response instead:
IST02 means the account you are sending to is a payroll account that accepts only deposits or transfers from a linked company account. It does not accept deposits or transfers from other entities.
Other reasons that could make your online or mobile transfers not successful:
. You are transferring to a Cash Card which has maximum balance limits: 10,000 pesos for generic cash cards; 25,000 pesos for with-name cards.
. You are transferring to a non-peso account. Use Wire Transfer instead.
. You are transferring more than 10,000 pesos. Maximum limit per transfer is 10,000 pesos.
. You have already transferred 50,000 pesos for the day. Maximum total amount of money transferred per day per sending account is 50,000 pesos.
. You have already made 5 transfers for the day. Maximum number of Send Money transfers per day is 5.
I tried to send money to my friend's BDO account using Send Money to any BDO Account on my BDO mobile app, but it was not sent. I got this response instead:
The transaction was unsuccessful.
IST04: Unsuccessful transaction
IST04: Unsuccessful transaction
What does this IST04 mean?
ANSWER:
IST04 means the BDO account you are transferring to is already a closed account.
Obviously, you can no longer send money to a closed account.
There's a similar unsuccessful transfer transaction. See below:
IST04 means the BDO account you are transferring to is already a closed account.
Obviously, you can no longer send money to a closed account.
There's a similar unsuccessful transfer transaction. See below:
The transaction was unsuccessful.
IST02: Unsuccessful transaction
IST02: Unsuccessful transaction
IST02 means the account you are sending to is a payroll account that accepts only deposits or transfers from a linked company account. It does not accept deposits or transfers from other entities.
Other reasons that could make your online or mobile transfers not successful:
. You are transferring to a Cash Card which has maximum balance limits: 10,000 pesos for generic cash cards; 25,000 pesos for with-name cards.
. You are transferring to a non-peso account. Use Wire Transfer instead.
. You are transferring more than 10,000 pesos. Maximum limit per transfer is 10,000 pesos.
. You have already transferred 50,000 pesos for the day. Maximum total amount of money transferred per day per sending account is 50,000 pesos.
. You have already made 5 transfers for the day. Maximum number of Send Money transfers per day is 5.
BDO says that if your time is flexible, send money during non-peak hours or non-office hours.
Send anytime between 4pm and 10am,
but before making your transaction, check first your BDO online inbox if there's an advisory on maintenance.
Send anytime between 4pm and 10am,
but before making your transaction, check first your BDO online inbox if there's an advisory on maintenance.
Unsuccessful transaction
About refund, yes, BDO will return your money, if it's unable to connect with GCash, pero refund/reversal/credit-back will take time. Sa FAQ nila, it says 7 days to return the money, pero baka it will take more days pa.
Reminder: Never give anyone (even to a BDO employee) your OTP, your atm card number, card's expiry date and 3-digit security code. BDO will never ask these things.
Nabawasan kasi ako pero inde sya pumasok dun sa pinagtransfer ko.
I did not call them but the money's been transferred to my Gcash account just now. Received a text saying "Your Gcash Wallet has been adjusted".
Based on comments on my posts, it's usually Send Money for Cash Pickup transactions that have glitches. Maybe this transaction is not fully automated yet, unlike Instapay or Pesonet transactions.